PALNI

  • About Us
    • About PALNI ⇨
      • Our History
    • Strategic Framework 2020-2023 (Current)
      • 2017-2020 Strategic Plan (Former)
    • Statements and Commitments ⇨
      • PALNI Statement on Supported Institution Financial Challenges
      • Commitment to Deep Collaboration
    • Reports and Whitepapers ⇨
      • PALNI Annual Reports ⇨
        • 2017 Annual Report
        • 2018 Highlights Report
      • Resource Integration Task Force Report 2020
      • Library Publishing Task Force Report 2020
      • PALNI Institutional Repository Whitepaper 2019
      • PALNI Institutional Repository Vision 2018
      • PALNI WMS Group and Local Systems Needs 2018
  • Governance & Organization
    • Governance & Leadership
    • Supported Institutions
    • PALNI Staff ⇨
      • Selected National & Global Service Leadership Roles
    • Groups & Committees ⇨
      • People of PALNI – Awards & Recognitions
    • Partnerships ⇨
      • How to Partner with PALNI
  • Services
    • Services List
    • Additional Consulting and Support Services
    • Shared Collections
  • News
    • PALNI News
    • Citations & Recognitions
  • Contact Us
You are here: Home / Consulting and Support Services

Consulting and Support Services

PALNI offers a range of consulting and services directly for individual libraries. Libraries can request support on an individual project, review by the experts, or ongoing support for areas like Knowledge Base and License Management.

Single library-specific project support differs from the role of the coordinators where the work is on behalf of all PALNI. Instead, the work is more tailored to individual library need and takes on a much more hands-on approach.

“Let me do this specific task in this area for a set period of time so your staff can focus on X instead…”
vs.
“Coordinator: I facilitated a task force consisting of library staff to create best practices for XY that your library can use…”

These consulting and support services … 

  • Are tailored to local needs
  • Are included as part of the PALNI fees and cost-share because all benefit from supporting libraries
  • The library staff and the PALNI consultant will work together to outline work to be done by the PALNI consultant and what work is needed from the individual library staff

Current consulting and support services available:

Knowledge Base and License Management, Lisa Gonzalez: Service Level Agreement Document

Reference and User Services Consulting, Ruth Szpunar: Consulting Document

Cataloging Consulting and Support, Christa Welty: Consulting Document

Our Location

PALNI staff and coordinators work out of home offices or their home institutions spread across the states of Indiana and California. However, our legal address can be found at Butler University:

Private Academic Library Network of Indiana
c/o Irwin Library
4553 Clarendon Rd.
Indianapolis, IN 46208

Internal Tools and Workspaces

Majority of collaboration occurs in our private space, PALNI Community.

PALNI uses QuestionPro for survey software. QuestionPro provides unparalleled insights and just launched enterprise features including Communities, Customer Experience, Workforce and Mobile.

Connect with Us

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  • About Us
    • About PALNI ⇨
      • Our History
    • Strategic Framework 2020-2023 (Current)
      • 2017-2020 Strategic Plan (Former)
    • Statements and Commitments ⇨
      • PALNI Statement on Supported Institution Financial Challenges
      • Commitment to Deep Collaboration
    • Reports and Whitepapers ⇨
      • PALNI Annual Reports ⇨
        • 2017 Annual Report
        • 2018 Highlights Report
      • Resource Integration Task Force Report 2020
      • Library Publishing Task Force Report 2020
      • PALNI Institutional Repository Whitepaper 2019
      • PALNI Institutional Repository Vision 2018
      • PALNI WMS Group and Local Systems Needs 2018
  • Governance & Organization
    • Governance & Leadership
    • Supported Institutions
    • PALNI Staff ⇨
      • Selected National & Global Service Leadership Roles
    • Groups & Committees ⇨
      • People of PALNI – Awards & Recognitions
    • Partnerships ⇨
      • How to Partner with PALNI
  • Services
    • Services List
    • Additional Consulting and Support Services
    • Shared Collections
  • News
    • PALNI News
    • Citations & Recognitions
  • Contact Us

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