PALNI offers a range of consulting and services directly for individual libraries. Libraries can request support on an individual project, review by the experts, or ongoing support for areas like Knowledge Base and License Management.
This differs from the role of the coordinators where the work is on behalf of all PALNI. Instead, the work is more tailored to individual library need and takes on a much more hands-on approach.
“Let me do this specific task in this area for a set period of time so your staff can focus on X instead…”
vs.
“Coordinator: I facilitated a task force consisting of library staff to create best practices for XY that your library can use…”
These consulting and support services …
- Are tailored to local needs
- Are included as part of the PALNI fees and cost-share because all benefit from supporting libraries
- The library staff and the PALNI consultant will work together to outline work to be done by the PALNI consultant and what work is needed from the individual library staff
Current consulting and support services available:
Knowledge Base and License Management, Lisa Gonzalez: Service Level Agreement Document
Reference and User Services Consulting, Ruth Szpunar: Consulting Document